Last year Global Knowledge made a big pivot: They switched their virtual classroom platform from one of the giants of the industry- Adobe Connect- to an industry disruptor- Zoom Meetings.
With Adobe Connect they had a fully automated, technical ecosystem to support 150+ virtual classes each week, yet they decided to rebuild that automation from the ground up with a new meetings partner.
In this session, Melissa Daniel, the virtual classroom product manager at Global Knowledge, will tell you the harrowing story of why they decided to switch, how they convinced the execs to green light the project, and the rollercoaster ride of an implementation.
Melissa Daniel is a learning and development leader with 18+ years’ experience focused on instructional systems design and management, virtual classroom design and delivery, instructional design, and live training. She’s worked at Global Knowledge for the past 14 years holding a variety of positions, and currently is the virtual classroom product manager. Melissa loves helping people improve their careers and how they work through training and development.
Contact Carol Gravel (firstname.lastname@example.org) for questions.
Virtual Link: https://zoom.us/j/691309499
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