Personal: Emotional Intelligence & Decision Making
Description:
The modern workforce is unique; people have endless options for learning in the ways that best meet their needs. Yet many of the design and development models in L&D are decades old. In addition, we now know that one learning intervention is insufficient to build the skills and competence that will create real change in workplace performance.
Design Thinking is a mindset, a toolset, and a process that helps learning designers generate new approaches to performance issues. And it’s also fun!
During this session, we’ll explore: • A quick approach to the Design Thinking model • How to gain new perspectives • How to adapt the model to your situation • Techniques for developing empathy, identifying and reframing problems, and generating creative ideas
Join Connie Malamed (known for The eLearning Coach website and podcast, and more) as she discusses a quick approach to the Design Thinking model. You’ll come away with techniques for developing empathy, identifying and reframing problems, and generating creative ideas for L&D solutions.
Connie Malamed
Connie Malamed helps people learn and build instructional design skills at Mastering Instructional Design. She is a consultant, author, and international speaker in the fields of online learning and visual communication. Connie is the author of Visual Design Solutions and Visual Language for Designers. She also publishes The eLearning Coach website and podcast. She was honored with the Guild Master award in 2018 for contributions to the learning technologies industry.
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